Accessibility
Getting around the center.
What the center provides, what this website does, and how to tell us if something is not working for you.
The building
At CCF Centris
Step-free access
From the Centris Station concourse to the second floor, with lift access throughout. No stairs are required at any point.
PWD drop-off
Use the covered drop-off closest to the concourse entrance. Tell us when you plan your visit and someone will meet you there.
Accessible seating
Wheelchair spaces with companion seats at the rear and side bays of the Main Worship Hall.
Accessible washrooms
On the same floor as the worship hall, close to the main entrance.
Assisted listening
Available from the Welcome Center before each service.
Service animals
Welcome throughout the center, including the worship hall and the sports hall.
Sports Hall viewing
Step-free entry with wheelchair spaces in the spectator area.
Quiet space
If a service becomes overwhelming, ask any volunteer and they will show you somewhere quieter.
Large-print materials
Available on request at the Welcome Center.
This website
We build to the Web Content Accessibility Guidelines, aiming at level AA. In practice that means:
- Every function works with a keyboard alone, with a visible focus indicator.
- Proper headings and page landmarks, so screen readers can find their way around.
- Text contrast of at least 4.5 to 1.
- Alternative text on meaningful images, and decorative graphics hidden from assistive technology.
- Forms with real labels, clear error messages, and no reliance on colour alone.
- Animations switch off if your device is set to reduce motion.
- Buttons and links big enough to tap easily.
Where we fall short
Captions on message videos depend on what has been uploaded, and older messages may not have them yet. Sermon transcripts are being added over time. If a specific message matters to you and lacks captions, ask us and we will prioritise it.
Tell us
If something on this site or in the building doesn’t work for you, please tell us. Use the contact page, or tell anyone at the Welcome Center. You don’t need to explain why you need something.
